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Sales Policy

Thanks very much to visit our website, you're kindly requested to read our sales policy carefully before you decide to do business with our company. All sales are subject to the following terms and conditions:

Your inquiry will be paid high attention by our sales team, and we will send you our quotation with 2 working days upon receipt of your inquiry. you can add our skype: sinolite, or dial mobile: +86 13606583685 for quick response during working time.

Our prices are normally quoed on FOB Ningbo port or Shanghai port in US Dollars
CNF, CIF or other price terms are also available at your request
Packing charges will not be included if you do not state your packing request clearly
you can find normal packing possibilities in our printed catalogues or by just visit this website
Our quotation are based on rate of US Dollars at offerred date, and quotation will be valid at least 3 months
in case of rate of US Dollar and RMB is devaluated rapidly, or raw materials' prices' increased greatly, our prices will be adjusted accordingly before your order is confirmed

Only if prices are acceptable, we can send you our samples for your testing purpose
costs of samples and its courier charges will be on your account
or you can tell us your TNT/DHL/FED/UPS account numbers

We have ability to pack goods as per your request
Pls provide your artworks and confirm them within 2 weeks after your purchase order is confirmed
for individual products, there's packing materials like plastic bag, plastic box/tube, blister card, skinned, sandwich packing, plastic hanger, color box, etc. we use inner boxes to be packed into export paper carton, all cartons will be finally covered by stretch film and packed in fumigated wooden pallets to avoid possible damage during shipments

OEM orders are welcome
There's no limitation on MOQ and amount for trial orders
For normal orders, we have request on MOQ with total amount at least USD6000

Sea shipment: Ningbo, Shanghai
Air shipment:    Ningbo, Shanghai, Hangzhou

30-40 days for normal orders
pls be noted 15 days before and after Chinese Spring Festival, production are suspended

1) T/T
   1.1) we will ask 30% down payment,
             if you have your request on products and packages,
             if you ask engrave your logo on products
            or products are special made for your company
          the rest of 70% paid against fax copies of shipping documents
   1.2) 100% paid against fax copies of shipping documents for normal orders
2) L/C at sight for big orders

The billing department must be notified of any defects and prices or quantity errors within 5 working days after receipt of shipment. Defective merchandise may be returned no later than 30 days after receipt.
Defective merchandise will be repaired, replaced or credit will be issued.

Sinolite disclaims any responsibility and liability for damage or personal injury resulting from tools used improperly, tools modified or repaired by others, or from tools which have been abused or used beyong normal expectant tool life.